Position Overview
We are looking for a **Project Manager** to lead and deliver **End-User Support (EUS)** –focused technology initiatives across Manulife’s global footprint. This role will manage end-to-end delivery of projects related to workplace technology, service desk, endpoint management, user productivity tools, and end-user experience improvements.
The Project Manager will work closely with global IT, business stakeholders, vendors, and partners to ensure high-quality, timely, and cost-effective delivery of EUS initiatives that directly impact employee productivity and operational efficiency.
**Position Responsibilities:**
+ Lead end-to-end project delivery (initiation through closure) for End-User Support–related projects, including but not limited to:
+ End-user technology rollouts and refreshes (e.g., devices, peripherals)
+ Service desk and IT support process improvements
+ Workplace tools and collaboration platforms
+ End-user experience and support...