Responsibilities
Daily 3PL Supervision: Oversee day-to-day inbound, storage, picking, and outbound warehousing activities executed by Raaziq.
Transportation & Dispatch Tracking: Monitor daily vehicle utilization, load planning, and last-mile delivery performance to ensure timely and cost-effective dispatch.
KPI & Tracker Management: Design, maintain, and update daily/weekly operational trackers for critical metrics such as OTD (On-Time Delivery), lead times, and transit status.
Productivity Monitoring: Track and analyze Raaziq's operational productivity (e.g., picking rates, turnaround times, labor efficiency) to identify and resolve bottlenecks.
Inventory Accuracy: Coordinate regular cycle counts, wall-to-wall audits, and stock reconciliations between L'Oréal's SAP and Raaziq's Warehouse Management System (WMS).
Stakeholder Coordination: Act as the primary operational liaison between Raaziq, Sales, Customer Care, Planning, and Quality teams to resolve constrain...