Phoenix, AZ Summary : As a Project Manager on Harbour’s Customer Experience team, you will own the order journey for our trade, contract, and hospitality clients from purchase order through final delivery.
You will be the hub of coordination between clients, sales representatives, purchasing, logistics, warehouse, and finance, keeping orders moving accurately and on schedule.
A significant part of the role involves managing special orders, made-to-order and custom pieces, and Customer’s Own Material (COM) work, tracking each order against production and shipping milestones to protect the end client’s delivery and installation date.
You will define your own structure in a high-volume, ever-changing order environment where priorities shift daily and the processes you build are often the first of their kind.
Responsibilities :
Build and send quotes from incoming purchase order...