Purpose of the Role 

The Project Manager – Special Projects, leads strategic, cross-functional initiatives that accelerate growth, operational efficiency, compliance readiness, and digital transformation within a retail financial services environment. This role tackles complex, non-BAU projects that require structured execution, regulatory awareness, and the ability to align diverse teams across product, credit, risk, operations, retail, and technology.

Key ResponsibilitiesStrategic Project Delivery

• Lead end-to-end delivery of high-impact projects across lending, payments, insurance, collections, customer experience, and retail channels.


• Build structured project plans with clear milestones, dependencies, and regulatory considerations.


• Drive alignment between business units, retail operations, technology, compliance, and external partners.


• Ensure projects land on time, within scope, and with measura...