Position Overview
ou will be part of our Customer Excellence team, adding your expertise + skills to the delivery of Customer + Operational Excellence.
**Your Role**
Your primary objective will be to organize + supervise the transport of all orders, ensuring a high level of customer excellence. Your role is to provide helpful information, answering questions + responding to complaints while ensuring the profitability of orders, correct invoicing + data quality.
You will do this by working with a variety of internal stakeholders while focusing on the following key objectives.
**Your Responsibilities**
+ To make all suitable + relevant arrangements for shipment handling independently (not limited to heavy lift + oversized cargo) via air, sea, barge, charters etc. ensuring key performance indicators are met.
+ To ensure an accurate level of data quality, ensuring that all systems are kept up to date promptly.
+ To ensure accurate + timely production of rel...