About us:We are an IT Managed Services Provider located in Woburn, MA focused on providing support for small to midsized businesses looking to outsource their IT functions. Relationship flexibility enables work arrangements that accommodate different levels of service. Whether it be fully-outsourced IT, supplemental IT, or project-based assistance.

Main job tasks & responsibilities:● Create and maintain comprehensive documentation as it relates to server and network topology, equipment, and configuration(s) for each customer.
● Performs engineering design evaluations and works to complete projects within budget and scheduling restraints.
● Prioritize existing projects and proactively determine areas requiring additional attention, monitoring, and maintenance.
● Implements and monitors information systems policies and controls to ensure data accuracy, security, and regulatory compliance.
● Create, request, and present technical specifications and ...