We’re looking for 3 Project CRM Assistants to join our CRM team!

Working in a fast-paced customer centric team, you will support a performance focused CRM strategy to engage and encourage customers to respond and convert, driving loyalty, profitability and lifetime value.

Please note, we have 3 roles available.

What will you do as a Project CRM Assistant here at N Brown?

• Support the end-to-end process of creation and deployment of targeted and personalised CRM campaigns (Email, Push, Paper & SMS) to achieve the commercial targets.
• Working within the CRM team to support the development and growth of the customer base, play a contributing role in the creation of weekly, monthly & seasonal plans and objectives to maximise response.
• Utilise customer segmentation to deliver targeted customer programmes driving profitable performance.
• Produce weekly results and analysis, supplying recommendations for future actions. ...