Summary This position is located in the Managed Care Division of the Office of Community Care (OCC) at the Captain James A. Lovell Federal Health Care Center in North Chicago, IL. Responsibilities Duties include but may not be limited to: Providing administrative care coordination support to clinicians and other administrative and/other professional staff. Scheduling and coordinating appointments, prioritizing requested procedures based on urgency. Checking eligibility determination for Non-VA medical care in accordance to the MISSION Act. Generating authorizations of pre-authorized medical care. Works closely with Community Care Nurse Coordinators to ensure proper authorizations are issued and appropriate correspondence is sent to vendors. Acting as a liaison between the Veteran and the vendors with regard to OCC section and VA clinical services and/or primary care services. Obtaining requested medical records including reports, x-rays, labs, and any pertinent information required to ...