Product Manager – Digital Platforms & Customer Experience

Role Overview

We are seeking a Sr. Program Manager with Scaled Agile certification (SAFe/SSM) and proven expertise in enterprise technology delivery transformation. This role leads multiple digital modernization initiatives in parallel , combining enterprise governance, agile delivery at scale, and regulatory compliance.

This is not a Product Manager role focused on customer experience — it is a Program/Portfolio Manager role orchestrating complex technology delivery , executive stakeholder alignment, and Lean-Agile optimization across portfolios.

The ideal candidate has migrated infrastructure to cloud, implemented ERPs, led distributed teams across time zones, and can translate between technical and executive language without losing precision.

Key Responsibilities

1. Portfolio Governance & Orchestration