The Program Manager

– will own execution, and monitoring of sales programs. The role ensures target achievement, incentive discipline, productivity, and consistency across cities and shifts.
This is a hands-on execution role, working closely with center managers, Cluster Managers and City teams

Key Responsibilities
Sales Performance Tracking & Reporting
Track daily / weekly sales performance across all gyms
Monitor:
New memberships
Conversions
Renewals
Maintain accurate dashboards and MIS
Flag gaps, misses, and anomalies proactively
Monitor adherence to defined targets and slabs
Identify process breakdowns and work with center teams to fix them

Stakeholder Management
Act as the bridge between:
Sales teams
HR & Finance
Leadership
Conduct regular review calls with regional / cluster heads

Key KPIs
Data accuracy & reporting timeliness
% centers meeting reporting & SOP compliance
Incentive payout a...