About boAt:

An Indian consumer electronics start-up & the fastest-growing start-up. In just 5 years, we’ve revolutionized the way you listen to music & transformed the way you track your fitness goals. In addition to solidifying our position in the Indian market as the No. 1 player, boAt has also emerged as the fifth largest wearable brand globally.

https://www.boat-lifestyle.com/pages/who-are-we/

Job Description

The role is responsible for leading and driving new initiatives and projects aimed at improving customer experience through process improvements, new process design, and technology enablement.

Job Responsibilities:

Project Management:

- Lead and manage customer experience projects from inception to completion, ensuring alignment with company goals and customer needs.
- Oversee the execution of projects identified in the Annual Operating Plan (AOP), including budget management and resource allocation.
- Develo...