POSITION TITLE: Program Manager, Monitoring and Observability
CLEARANCE REQUIRED: Public Trust
CLIENT CONTEXT: Large Federal Agency, billable client-embedded role
LOCATION: Remote

ABOUT US:
Intact Technology is a ServiceNow Elite Partner focused exclusively on federal and public sector clients. We deliver ITSM, ITOM, ITAM, and AI-enabled workflows that help agencies run smarter. Our delivery model is built on disciplined execution, deep platform knowledge, and outcomes that are measurable.

We are a small, high-performing team. Everyone here owns real work and real results. If you want to be close to the delivery and have direct access to leadership, this is the right place.

THE ROLE:
Intact Technology is a ServiceNow Elite Partner delivering ITSM, ITOM, ITAM, and AI-enabled solutions exclusively to federal and public sector clients. This is a billable, client-embedded position. You will be on-site as Intact's primary d...