Position Overview
Our marketing team is charged with an important task – sharing our Staples story. We use customer data and analytics to help us understand and improve our customers’ experiences, drive customer retention and encourage brand loyalty. Our team is diverse, with skillsets and responsibilities ranging from graphic design, content creation and performance marketing to internal communications and loyalty & rewards programs. We work together to provide expertise and guidance, so that the Staples brand is well represented in all areas.
The **Program Manager, Customer Marketing,** is responsible for managing our weekly promotional CRM assets including email, SMS and Push notifications program and supporting the go‑to‑market (GTM) calendar by developing channel recommendations, targeting strategies, and messaging guidance for each campaign. This role partners closely with Brand Marketing to translate campaign objectives into effective, customer‑centric email executions that drive engag...