The role of Program Manager involves leading all aspects of a strategic Project Management team. The Program Manager will have a full understanding of each client’s overall business requirements and proactively ensure that these are fulfilled, leveraging a combination of established localization practices and evolving technologies such as automation, AI-supported workflows, and data-driven processes.

The Program Manager must demonstrate leadership and client-facing skills, an ability to plan, and a detail-oriented project management focus. The successful candidate will be quality-driven and have experience providing business support, scoping client requirements, and implementing best practices for project delivery while ensuring client satisfaction.

Main Duties & Responsibilities

• Leading, motivating and developing teams of focused, committed project managers
• Resource planning to ensure the team is structured to meet both planned and unplanned ...