Summary As a Program Analyst (Operations Manager), you will manage retail stores, resolve problems in retail store operations, maintain customer accounts and enhance vendor relationships. Location of position: GSA, Federal Acquisition Services, Office of Shared Services Delivery We are currently filling two (2) vacancies, but additional vacancies may be filled as needed. One (1) vacancy will be filled in Norfolk, Virginia. The second vacancy location will be determined after selection. Responsibilities Major Duties include: Designs and undertakes comprehensive management studies, initiatives, or data-gathering and analysis efforts, where the boundaries of the studies are extremely broad and difficult to determine in advance, i.e. the actual limits of the project are developed as the study proceeds. Improves supply chain practices to ensure expectations are met in a timely and cost effective manner and to ensure compliance with acquisition laws and regulations. Implements new business m...