PURPOSE:

Provides Operations Support by obtaining facts; analyzing problems; designing solutions; developing testing methods; conducting and documenting tests; providing operating information to customers.



ESSENTIAL FUNCTIONS:

Research and improve operations by examining and researching systems problems by obtaining facts, analyzing problems/identifying root cause recommending and facilitating resolution.

Supports operations systems by providing operating information to customers; answering questions; providing training.

Contributes to operations analysis and organization success by welcoming related, different, and new requests; helping others accomplish job results, development of Standard Operating Procedures (SOP) and other essential documentation,

Verifies operations systems by developing testing methods; conducting and documenting tests.

Improves operations analysis job knowledge by attending...