Mainly responsible to develop and manage the relationship with the customer through monthly or quarterly reviews, or as needed, to communicate deliveries, open commitments or overall progress of the account.
Coordinates with the CFT the actions necessary for compliance with the targets agreed with the customer (quality, testing, materials, processes, etc.)
Monitors, reports and coordinates any troubleshooting of accounts receivables (AR) and accountable to maintain price book in Baan.
Responsible to manage claims through CMT tool and recover the charges not covered by the quote as NREs, ECO, and miscellaneous requirements
Participate on continuous improvement projects to increase profitability.
Coordinates with the CFT the generation of reporting and analytical information for decision-making with the client (materials, quality, testing, etc.)
Coordinates with the CFT the data collection for quotes or requotes for existing customers and manage the resolution of proble...