Flexible Work, Better Balance
Your newpany
You will be joining a leading global insurance and risk management organisation that prides itself on creating a dynamic and inclusive environment. The business offers genuine flexibility, celebrates diversity, and provides opportunities for professional growth across its wider group. Due to growth within the SME team, a position in premium processing has arisen.Your new role
In this role as a Profin premium processing technician, you will act as the primary point of contact for your line of business. You will manage urgent requests and escalations, oversee workflows to ensure service level agreements are met, and liaise closely with broking teams and credit control. You will review ledgers to resolve legacy issues, monitor ie to meet forecast targets, and support audits and insurer escalations. A key part of your role will be driving improvements in slip production and ensuringplex or high-value clients receive exceptional service.Wh...