Job description

Your Missions:

• Manage and track daily production problems and user requests, ensuring effective and timely resolution and clear communication with clients.


• Interact regularly with business users, development, and infrastructure teams on system-related issues and enhancement requests.


• Maintain high availability of systems by continuously monitoring operations and performance.


• Conduct pricing performance analysis and provide key risk and performance indicators for capacity planning and strategic decision-making.


• Perform functional and technical analysis of business requirements for flow and structured product systems enhancements and new feature developments.


• Document findings, analysis, requirement...