Elevate your career with Tata Consultancy Services as a Production Support Engineer, utilizing your expertise in Unix, Oracle, and mainframe technologies for high-stakes application support.
This role involves managing production incidents, supporting critical batch processes, and ensuring compliance within Capital Markets. You will employ your troubleshooting skills and technical knowledge to enhance service reliability and assist development teams by applying best practices. Your familiarity with various monitoring tools will be key to your success at TCS.
Key Responsibilities:
• Manage and resolve production incidents effectively
• Support batch jobs and adherence to SLA
• Provide application support across multiple platforms
• Conduct root cause analyses and implement fixes
• Collaborate with technical specialists for issue resolution
Requirements:
• Knowledge of Unix, Oracle, and MongoDB is essential
• Experience with tools like ServiceNow and Grafana...