Position would require the candidate to be a W2 employee of Donatech.

US Citizenship Required.



Responsibilities include the ability to make a quick assessment of a problem, identify additional information required, understand the resources available, compare the urgency of the issue to other failures/issues, and to take the understanding of these parts and create a path for troubleshoot and/or correction and final resolution. Then it is required to be able to communicate this plan to a cross functional team with diverse backgrounds. And lastly to continue to drive updates and status of this plan along the way.



Key deliverables for this role

• Change documentation preparation and presentation

• Hardware troubleshooting

• Own and manage an issue project to completion



What does success look like for this role?

Able to solve problems quickly and correctly, communicate effectively across...