Position would require the candidate to be a W2 employee of Donatech.

US Citizenship Required.



Responsibilities include the ability to make a quick assessment of a problem, identify additional information required, understand the resources available, compare the urgency of the issue to other failures/issues, and to take the understanding of these parts and create a path for troubleshoot and/or correction and final resolution. Then it is required to be able to communicate this plan to a cross functional team with diverse backgrounds. And lastly to continue to drive updates and status of this plan along the way. Key deliverables for this role • Change documentation preparation and presentation • Hardware troubleshooting • Own and manage an issue project to completion What does success look like for this role? Able to solve problems quickly and correctly, communicate effectively across multiple teams, take ownership to see a task to completion in a t...