KSearch Asia Consulting, Inc. is seeking a Production Support Analyst in Makati, Philippines. The role involves triaging new tickets and resolving unresolved issues. Ideal candidates should have over 3 years of experience in production support analysis and 4+ years with enterprise ticketing systems like Zendesk and ServiceNow. Familiarity with Scrum and Agile methodologies is also necessary. This role offers a chance to work with an American NGO focused on impactful solutions.
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