Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in production management, strategic leadership, operational improvement, and strong stakeholder management pertaining to service disruptive technology events. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

The primary objective of the role is to lead a global team that coordinates exceptional response to major technology events—planned or unplanned—impacting our Services Business. Services as a business consists of multiple sub‑domains: Digital Access Channels, Payments processing, Investor and Issuer Services, Core Accounts, Liquidity, Trade & Working Capital and Data. The end‑to‑end service offering and client experience often depend on multiple applications, technologies, teams and stake...