Production Build Specialist
Department: Production

Location: Remote (U.S.)

Employment Type: Full-time (40 hours/week)
About Drips
Drips helps organizations connect with their customers through large-scale, automated text and phone campaigns. Our proprietary platform lets clients design conversations, schedule outreach, and route responses so the right messages reach the right people at the right time.

The Production Build Specialist role sits at the center of how those campaigns are configured and supported.
Role Overview
As a Production Build Specialist, you configure customer campaigns in our proprietary software and keep them running smoothly.

You will:


+ Set up and update projects in our internal tools (Drips' platform), so campaigns send the right messages, at the right time, to the right audience.

+ Work through a queue of support requests (cases) from internal teams and occasionally clients, making change...