Now Hiring: Product Trainer Assistant

Apply Now at Equicom Services , Inc.

Qualifications

• At least one year of experience in product training within a Business Process Outsourcing environment, or equivalent experience in call center operations.
• Excellent written and verbal communication skills in English.
• Intermediate proficiency in Microsoft Office Suite, including Excel, Word, and PowerPoint.
• Proven experience in curriculum development.
• Strong leadership skills, with a track record of motivating teams to achieve goals.
• Exceptional organizational and time-management skills to effectively plan and prioritize tasks.
• Proficient in creating reports, business correspondence, and procedural manuals.
• Demonstrated coaching and mentorship skills.
• Strong presentation and facilitation skills.
• Solid understanding of the quality feedback process.
• A quic...