Join Finning as a Product Support Specialist, focusing on client satisfaction and strategic account management in the mining sector. Your expertise will drive effective resolutions and strengthen client relationships.
This role at Finning requires a minimum of three years of client-facing experience, specifically in managing complex accounts within industrial or heavy equipment sectors. As a Product Support Specialist, you will oversee customer data, lead meetings, and prepare proposals with support from marketing. Your ability to analyze trends and engage with customers will be crucial for success.
Key Responsibilities:
• Manage execution of product support for mining accounts
• Build and maintain strong customer relationships
• Analyze equipment data for proactive solutions
• Lead planning and parts meetings with clients
• Proactively manage fleet components and support agreements
Requirements:
• Minimum 3 years in client-facing roles
• Advanced Microsof...