About the Role:

The Business Support Project officer will be responsible for providing support to Product Management team on executing a variety of ad‑hoc and ongoing projects, customer outreach initiatives, data-related activities, and coordination with internal stakeholders. The role is primarily execution‑focused and is suitable for an entry‑level professional looking to gain hands‑on experience in retail banking products and operations.

Responsibilities

Project & Task Execution

• Support the Product team in executing and tracking multiple projects running in parallel.
• Execute assigned tasks and mini‑projects and highlight delays or issues early.
• Maintain project trackers, action logs, and basic reporting for assigned initiatives.

Customer & Client Interaction

• Contact customers via phone (and other approved channels) to support cross‑sell and product deepening initiatives, obtain miss...