Role Name: Product Support
Location: New York - AVAILABILITY FOR F2F INTERVIEW

JOB DESCRIPTION:
"Job Description:
We are seeking a dynamic and skilled professional to join AppBank Production Support team . This role is integral to our front-office operations, requiring a proactive, hands-on individual who can operate in a fast-paced and challenging environment.

Key Responsibilities:
• Provide end-to-end production support for trading systems, applications ensuring seamless front-office operations.
• Debug and troubleshoot technical reported system/ user issues efficiently, minimizing impact on business operations.
• Analyze incidents, identify root causes, and implement preventive measures.
• Engage in frequent problem management, ensuring long-term stability of systems.
• Communicate effectively with senior stakeholders, including Managing Directors, to provide timely updates and resolutions.
• Be ready to transform support, dr...