Product Specialist Scope Of Work
The trainer is responsible for enhancing the skills and knowledge of employees at all levels through the design, delivery, and evaluation of training programs tailored to the needs of the Client. This role reports to the Organizational Change Management team and requires a blend of instructional expertise, subject matter knowledge, and strong communication skills.



Responsibilities

Assessing training needs by consulting with managers, conducting job analyses, and evaluating employee performance to identify skill gaps.

Designing and developing training programs and materials, such as manuals, presentations, handouts, and online resources, that align with organizational objectives and public sector standards.

Delivering engaging training sessions using a variety of methods, including workshops, seminars, webinars, and one-on-one coaching, to accommodate different learning styles.

...