Position Overview
Cognizant is seeking an L2 Product Operations professional to ensure excellent product health and enhance customer experience. The role encompasses managing service issues efficiently, contributing to process improvements, and providing crucial support for customer-facing digital services. Candidates should have a Bachelor's degree in a related field and experience in product/application support. Exceptional communication and troubleshooting skills are essential, along with familiarity with Agile methodologies. This position supports the vibrant digital infrastructure at Cognizant.
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