**Requisition ID:** 181045

**Job Level:** Mid Level

**Home District/Group:** DHO Information Technology Group

**Department:** Technology Group

**Market:** Corporate Home Office

**Employment Type:** Full Time

**Position Overview**

The Senior Platform Innovation Lead is responsible for driving the strategic evolution of the ServiceNow platform by identifying, validating, and operationalizing advanced capabilities that deliver measurable business value. This role focuses on translating emerging technologies—including AI, automation, predictive intelligence, integrations, and analytics—into practical, scalable solutions with clear outcomes.

Operating at the intersection of strategy, technology, and value realization, this role ensures innovation efforts move beyond exploration into adoption and measurable impact. The position partners closely with product, architecture, engineering, and operations teams to embed ...