Description We are looking for a Product Manager to lead the strategy, measurement, and continuous improvement of AI-powered products in Irvine, California. This role will guide initiatives from early discovery through launch, using data, experimentation, and close cross-functional partnership to improve customer and internal user experiences. The ideal candidate brings strong technical product judgment, hands-on experience with AI systems, and the ability to translate business and operational needs into scalable product solutions.

Responsibilities:
• Establish performance measures for AI solutions and deliver regular reporting on business and operational outcomes such as resolution effectiveness, completion rates, conversion trends, abandonment patterns, and revenue impact
• Lead recurring reviews of live AI products, investigate performance declines across prompts, models, data inputs, and connected systems, and coordinate corrective actions through completion
• Cre...