Product Vision and Roadmap: Define vision and strategy for SIMO Product development considering insights, analysis, and users feedback

Incident Response & Management : Lead incident handling, prioritize resolutions within SLAs, and conduct post-incident reviews.

User Research: Conduct thorough user research to understand users needs for future development and users feedback for existing product improvement

Product Lifecycle Management: Oversee entire product lifecycle, from initial concept and development to launch, post-launch analysis and prioritize potential iterations.

Performance Monitoring and Optimization: monitor Product performance using key metrics and data analysis, and use the information to identify areas for optimization and improvement.

Technology & Tools Enhancement : Evaluate and recommend tools to optimize command center functions and performance monit...