Optus is a leading Australian telecommunications provider, delivering more than 11 million services every day across mobile, broadband and digital solutions. As we reimagine the customer experience through AI, we’re looking for exceptional product leaders to help drive this transformation.

As Product Manager – AI, you’ll play a pivotal role in one of Australia’s most ambitious AI programs, shaping how millions of customers interact with Optus. You'll lead the development and deployment of cutting-edge conversational AI, intelligent automation, and next-generation digital solutions that are fundamentally reshaping digital experiences that drive customer obsession, commercial value and industry leadership.

Reporting to the Senior Director – AI Product, you’ll own high-impact initiatives across Optus’ AI portfolio, working in a fast-paced, agile environment where your decisions influence customer satisfaction at scale. This is about breakthrough innovatio...