Position Overview
Product Designer - Conversational AI (Chat & Voice)
My client is seeking a Product Designer to shape next-gen AI-driven chat and voice experiences. You'll design intuitive, end-to-end journeys that turn complex AI capabilities into simple, human-centred interactions.
This is a fully remote role with ocassional travel to London and Inside IR35.
Key Responsibilities
Design conversational AI journeys across chat and voiceCreate agentic flows (task completion, recommendations, troubleshooting, e-commerce)Define chat UI patterns (cards, buttons, actions + generative responses)Apply strong UX writing, interaction design & information hierarchyCollaborate closely with product, engineering, and AI teamsUse research, data, and experimentation to optimise experiencesContribute to scalable design systemsChampion responsible, user-first AI design (trust,...