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Product Complaints Specialist

DEKA Research & Development
Location 📍 Manchester, United States
Posted 📅 June 06, 2026
Work Type ⏰ Full-time

Position Overview

DEKA Research & Development, on behalf of Millyard Advanced Technologies, is seeking a detail-oriented Complaint Handling Specialist to support our product quality and regulatory compliance efforts. In this role, you will manage complaint documentation and data entry, ensure records meet FDA and QMS requirements, and collaborate with internal teams and external partners to maintain audit-ready documentation in a fast-paced, regulated environment.

How you will make an impact as a Product Complaints Specialist:

+ Review, document, and enter product complaint information into internal systems with a high degree of accuracy.

+ Request and track additional information needed to complete complaint records and evaluations.

+ Perform complaint data entry and preliminary evaluations while collaborating with team members as needed.

+ Ensure all complaint records follow Good Documentation Practices (GDP), Quality Management System (QMS) requirements, a...

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Job Details

Employment Type
Full-time
📊
Category
other-general
🏠
Work Arrangement
On-site
📍
Location
Manchester, United States