**Job Summary:**

Provide application support and systems analysis services in procurement systems.

**Key Responsibilities:**

Aids business in problem solving process to find solutions to issues. Identifies customer needs, researches potential solutions, and makes recommendations. Develops and manages the system testing process. Develops and implements user roles and responsibilities. Defines reporting gaps and solutions. Designs long term maintenance processes for application support including users and roles. Develops application expertise in applicable suites of procurement management system. Develops transition plans for users and systems as improvements and/or upgrades are implemented. Maintains customer care and post implementation change control process. Reviews and configures application changes per defined process. Resolves application issues. Tests upgrades and patches. Follows company’s information technology project management methodology and adher...