Position Overview
Job Title: Process Specialist
Job Description
This Process Specialist role focuses on transforming complex technical processes into clear, engaging, and user-friendly training materials. You will convert detailed SOPs, troubleshooting guides, and equipment documentation into visual content—including short instructional videos—for use in an internal AI-based training platform. The position combines hands-on process and troubleshooting experience with strong communication and documentation skills to capture and standardize institutional knowledge.
Responsibilities
+ Translate complex SOPs, technical documents, and troubleshooting content into simplified, visual learning formats that are easy for operators and technicians to understand.
+ Create short instructional videos that demonstrate equipment operation, setup procedures, and troubleshooting workflows in a clear and practical manner.
+ Film, edit, and assemble video content for upload into an inter...