Position Overview
Job Description
We are looking for someone who will work closely with stakeholders and process experts to assess current-state processes, design future-state solutions, and implement change across people, process, and technology to improve efficiency, quality, and control across the organisation.
Key Responsibilities
Lead end-to-end process improvement initiatives from discovery through implementation and embedding, delivering measurable improvements in efficiency, quality, and customer outcomes. Analyse, map, and redesign end-to-end business processes using as-is and to-be assessments, root cause analysis, and process diagnostics. Identify bottlenecks, control gaps, and performance variation, recommending opportunities for simplification, standardisation, automation, and waste reduction. Design practical, scalable, and compliant future-state processes, operating models, standards, and operating procedures aligned...