**Position Overview**

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Process Improvement Consultant Senior within PNC's Retail Banking Operations organization, you will be based Pittsburgh, PA, Cleveland, OH, or Miamisburg, OH. Other locations within the PNC footprint will also be considered.

Retail Bank Operations (RBO) drives critical functions for many lines of business across PNC. From investigating suspected check fraud, printing and mailing critical bank documents to identifying and developing process improvement opportunities, the team's scope and expertise is broad and essential.

The RBO Workforce Management Team supports Retail Bank Operations ...