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Process Improvement and AI Enablement, Vice President - Merchant Services COS

JPMorgan Chase
Location 📍 Chicago, United States
Posted 📅 June 10, 2026
Work Type ⏰ Full-time

Position Overview

Join a dynamic team which drives transformative change by collaborating with senior leaders to re-engineer core business components. We drive operational excellence by optimizing processes and elevating customer experiences. Our mission is to foster a culture of continuous improvement, enhancing employee engagement and mitigating risks. Committed to delivering substantial financial benefits, we shape a future where innovation and excellence are at the core of every endeavor.
As a Vice President, Product Delivery & AI Enablement within Client Onboarding and Servicing (COS), you will ensure needs are accurately translated into deliverable requirements, delivered on schedule and with the agreed benefit realization. You will be accountable for representing COS in Merchant Services delivery forums, validating that requirements meet intent, and driving resolution when misalignment occurs.

Additionally, you will partner closely with the COS architecture design team that defines an...

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Job Details

Employment Type
Full-time
📊
Category
other-general
🏠
Work Arrangement
On-site
📍
Location
Chicago, United States