Proactively gather, research, and analyze data from various sources, including Digital Experience Management tools, ServiceNow and SCCM etc., to gain insights and support decision-making processes.

Collaborate with key Experience Leads to understand and capture business requirements related to the digital employee experience.

Act as a bridge between technical and non-technical stakeholders, translating business requirements into technical specifications and vice versa.

Participate in cross-functional teams and contribute to the implementation of proactive measures and enhancements to improve the overall employee experience.

Act as a subject matter expert on digital employee experience tools, providing guidance and support to Experience Leads and other team members.

Drive collaboration with automation team, providing clear requirements and gui...