Exceptional Service, Endless Improvement, Passionate People, and Honest and Forthright. Guided by our values, we foster a culture of growth, balance, and belonging where every team member can thrive.

Due to growth, we are currently seeking to add a Proactive Administrator to our exceptional team. You will be responsible for the upkeep of patching for Charles IT and our clients, liaising with the vendor.


Responsibilities

+ Execute scheduled overnight maintenance, including ESXi upgrades, firmware updates, and other planned downtime work

+ Manage and complete NOC tickets as assigned

+ Oversee system patching across client environments and troubleshoot any patching issues

+ Ensure all failed or missing patches are properly documented and assigned tickets

+ Maintain patch compliance by ensuring all patches are applied within 21 days of release

+ Collaborate with internal teams to ensure proactive system...