This individual works in the RightAngle (ETRM application) support and development group. As part of the team, the individual will have support responsibility for business users, including troubleshooting and problem resolution, and accountability for delivering requirements, documentation, technical design, testing, and implementation. The Lead Specialist will also have the following duties and responsibilities:

Essential Duties and Responsibilities

• Provide direct technical/functional assistance to key business users, as well as technical project support for applications (vendor & custom developed)
• Work with functional leads to develop plans and coordinate work across all functional areas of the business
• Coordinate and facilitate meetings, document key decisions, risks, and issues.
• Work effectively under minimal supervision, maintain ownership for specific systems area and/or business users, and manage communications b...