**Overview**

Microsoft's Intelligent Conversations and Communications Cloud is the foundational cloud platform that powers many of Microsoft’s most critical communications, services including Microsoft Teams. IC3 services operate at global scale and are designed to deliver high availability, reliability,

security, and compliance for some of the world’s most demanding communications workloads.

We are seeking a Principal Software Engineering Manager to lead a mixed organization of Site Reliability Engineers and Software Engineers responsible for building and operating IC3 services across highly regulated and enterprise-critical environments. This role requires strong technical depth, operational judgment, and people leadership, with the ability to scale impact through others while remaining deeply connected to engineering fundamentals and service health.

As a principal-level manager, you will define and drive technical and organizational strategy, grow...