As a Principal Infrastructure Engineer, you will take on a technical leadership role, in Contact Engagement Platform (CEP), supporting multiple delivery teams within a complex, multi-supplier environment.

You will play a key role within CDIO’s intelligent client function, ensuring that the infrastructure underpinning our services is secure, scalable, resilient, and cost-effective. You will apply your significant technical expertise in areas such as cloud computing, automation, networking, and platform operations to ensure the successful delivery and continuous improvement of HMRC’s technology platforms.

You will continuously assess the suitability of operational practices, governance frameworks, and technical standards to ensure that infrastructure teams are well supported by effective ‘guard rails’, helping them deliver high‑quality, maintainable, and value‑for‑money services for the taxpayer.

As an experienced agile practitioner, you will champion modern...