Principal Forward Deployed Engineer (FDE)

In this role you will…

- Lead technical deployments and integrations of AI-native Workforce Agility products at strategic enterprise accounts, ensuring high-impact, successful outcomes.

- Act as the primary technical authority in customer engagements — owning solution architecture, implementation strategy, and long-term adoption planning.

- Partner directly with customers to deeply understand their workforce challenges, then design and deliver tailored AI-driven solutions leveraging Generative AI and Agentic Frameworks.

- Translate field learnings into actionable product feedback, influencing roadmap decisions by collaborating closely with Product, Engineering, and AI teams.

- Build and maintain reference architectures, integration patterns, and deployment playbooks that scale best practices across the FDE organization.

- Ment...