🌍 Global Opportunities
⚑ Updated Hourly
πŸŽ“ Student Friendly
⏰

parttimejobs.work

Flexible Work, Better Balance

⏰ Full-time

Principal Engineer, Fin AI Agent

Intercom
Location πŸ“ london, United-Kingdom
Posted πŸ“… May 26, 2026
Work Type ⏰ Full-time

Position Overview

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.

Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always‑on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent.

Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.

What's the opportunity?

Fin is the #1 AI agent for customer service. It resolves over 1M customer conversations every week, and we're just getting sta...

Apply Now

Submit Application β†’

Quick and easy application process

Job Details

⏰
Employment Type
Full-time
πŸ“Š
Category
Engineering
🏠
Work Arrangement
On-site
πŸ“
Location
london, United-Kingdom