Why This Role Exists

We operate a multi-tenant automotive SaaS platform serving thousands of dealer groups across the United States. Our backend — event-driven serverless on AWS (Lambda, EventBridge, DynamoDB, S3, Step Functions) — orchestrates everything from dealer onboarding to inventory management to real-time transaction processing. That platform works. Now we need to make it think.

We are building agentic AI systems: autonomous, tool-using agents that observe platform state, reason over dealer context, take action through production APIs, and learn from outcomes. These are not chatbots bolted onto a dashboard. They are first-class platform services — backed by AWS Bedrock, connected to production systems via MCP servers — that make decisions, execute workflows, and close loops without human intervention unless guardrails say otherwise.

This Principal Engineer owns that entire surface. You are not advising on AI strategy from a whiteboard. You are writing ag...